Terms & Conditions
Terms & Conditions
Welcome to The Lotion Company! By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.
1. General Information
This website is operated by The Lotion Company. Throughout the site, the terms “we,” “us,” and “our” refer to The Lotion Company. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms & Conditions.
2. Orders
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All orders are subject to availability.
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We reserve the right to cancel or refuse any order at our discretion.
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You agree to provide current, complete, and accurate purchase and account information.
3. Shipping
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Orders are processed and shipped within 2–5 business days, unless otherwise stated.
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Shipping times may vary depending on your location and chosen carrier.
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Once your package is marked “delivered,” we are not responsible for lost or stolen items. Please contact the carrier directly for assistance.
4. Returns & Refunds
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Due to the nature of our products, we do not accept returns.
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All items are sealed before shipment. We cannot accept products that may have been opened or used.
5. Product Information
We strive to describe and display our products as accurately as possible.
6. Intellectual Property
All content on this site, including images, product descriptions, and branding, is the property of The Lotion Company and may not be used without permission.
7. Limitation of Liability
We are not liable for any damages arising from the use or misuse of our products. Please follow usage instructions carefully and discontinue use if irritation occurs.
8. Privacy
Your submission of personal information through the store is governed by our Privacy Policy.
9. Changes to Terms
We reserve the right to update or change these terms at any time. Continued use of our website following changes means you accept those changes.
Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
📧 thelotionco@aol.com